About Us
About Us
We provide inbound and outbound travel services to thousands of customers who live anywhere in the world. We offer our customers access to exclusive packages, ranging from individual requests to group arrangements, which are tailor-made to fit their requirements. Our employees are extensively trained with hands on experience to give you the best advice to plan a perfect holiday trip to Sri Lanka.
Vision Statement
- To Provide an Ultimate Holiday Experience
Mission Statement
- To be a top 5 Destination Management Companies in Sri Lanka
What makes us unique?
One travel expert throughout
Many agencies force you to deal with multiple people throughout the booking process, making it disjointed and impersonal. At Spinel Travels you will deal with the same travel expert from the moment of initial contact until you are safely back at home.
Quality is our focus
We sharing with you the hidden places not mentioned in guidebooks, the local people you wouldn’t otherwise meet and the traditions you may not have experienced by yourself, we ensure that you get an authentic experience you simply could not have had on your own.
Personal service
Our team here is friendly and affable. We are specialists in the destinations that we offer and possess deep product knowledge about them. We will offer you a personal service and will handle your booking from start to finish ensuring that all your travel needs are met.
Our Passion
We love what we do and challenge ourselves everyday, searching for the best travel experience for you in Sri Lanka for you and your family.
Why choose Spinel Travels
- Spinel Travels is a Highly Customer Oriented Travel Company
- Well Trained, Highly Passionate, Customer Centric and Caring Travel staff
- We go an extra mile to serve you
- We work with all the major star-class hotels in Sri Lanka
- Real value for your money
- Service: Our customers come first and we work to the highest operational standards in order to exceed the expectations of our customers.
- Honesty and Integrity: We believe our clients, service providers, and associates deserve honesty in all aspects of our business.
- Value: Using our strengths, we deliver value to our customers by offering quality, innovative and value for money products and services.
- Sincerity and Professionalism: Writing down our vision and mission is not enough. We believe in the meaning of the words and show it by conducting business in the utmost professional manner.
- Courtesy and Cheerfulness: We want our organization to be a pleasant place for associates to work. This makes it easier treat the client in a courteous manner, with a friendly smile on our face and in our voice.
- Respect: We work together with our partners and suppliers with respect and integrity to develop and maintain long lasting and mutually beneficial working relationships.
- Environment: We will operate responsibly to minimize negative and enhance positive environmental, social and economic impact ensuring the long term sustainability of our business and of the resources on which we depend.
Start your journey with us
Testimonials
What They Say
